Nov. 3, 2001 – The Water and Power Authority is experiencing difficulties with its main switchboard number on St. Thomas, 774-3552.
Callers who know the extension of the area or person they want to reach can bypass the switchboard console and dial it directly, according to a WAPA release, by punching in the extension after the automated intercept comes on the line.
Until the switchboard problem is solved, the public can reach the most-often called WAPA offices thus:
– Customer service for billing inquiries, by dialing 774-3552 plus extensions 2114 through 2120.
– Line department for electrical emergencies, by dialing 774-3552 plus extensions 2300 through 2304, or 774-1424.
– Potable water distribution division for water emergencies, by dialing 774-3552 plus extension 2308 or 2309, or 775-5873.
WAPA and Innovative Telephone are working together to resolve the problem, the release stated.