Only one line is currently working at Fire Department's administrative offices for all incoming and outgoing calls. The Arson Investigation and the Prevention Unit are also using the same line.
V.I. Fire Service Director Pedro Encarnacion said it is uncertain how long it will take to correct the problem. People needing to contact the Fire Service office should call 774-2211 and leave a message. In a release from Government House Thursday Encarnacion apologized for the delay and said he would advise the public when the problem is solved